Customer nurture is an essential and often lucrative area of marketing – and one that is often overlooked by small business owners. I meet people a lot who think marketing = driving leads. That is only one aspect of it. Marketing is also about nurturing the customers you already have, or have had in the past, to keep them loyal or help them to come back to you again and again.

This customer nurture marketing planning package will take a look under the skin of what you are doing right now to nurture your customers. I will look at your customer journey, dig into your target audience and create a marketing strategy and plan to build strong relationships with your customers so they churn less and buy more. Once you have built strong relationships with your customers and delivered a great service, they will turn from buyers into promotors – and that is where the magic happens!